Korg 用户请注意！！购买2012产品前请进看一下

jackfengpiano

各位korg粉丝请注意，我在世界第三大乐器行加拿大Long & Mcquade 键盘乐器部工作，曾经也是键盘中国的版主。最近我们这里所有korg产品都存在问题，SP 250, LP 350, SV1,KRONSO 73和88 都存在琴键机械问题，要么卡键， 要么输出问题，PA3X内置电池有在设计上有问题，北美代理部门已经找回所有PA3X， 从2月份到现在，我们售出的所有korg键盘基本全部退回原厂修理（中国制造）。不知道国内情况如何。

jackfengpiano

http://www.korgpa.com/en/news/434-repair-action.html


Pa3X “Repair Action” required in response to a “Customer Safety Notice”

We have discovered an unusual problem affecting a very small number of the batteries in both models (76 key and 61 key) of the Pa3X which requires these batteries to be replaced. In certain very extreme conditions, the faulty battery pack may not be protected against accidental short circuits, leading to possible extensive damage to the Pa3X and maybe even surrounding areas.

Because the vast majority of batteries are okay, and because the circumstances required to cause the problem are so extreme, our regular QC tests and outside certification companies never discovered this problem until early April, 2012.

Unfortunately, we have no way of tracing which Pa3X have the faulty batteries and so for precautionary reasons we require that all batteries for units manufactured before April 2012 must be replaced.

Serial numbers of the affected Pa3X: Please check only the last FOUR (4) digits of the serial number on the back panel of the Pa3X. These are the Pa3X produced before April 2012. The list of serial numbers of Pa3X that are okay is at the end of this message.
Serial numbers on the Pa3X are longer than 4 digits but it is only the last four digits that matter.

Any Pa3X corrected at the factory, your local Korg distributor or Pa3X dealer will have a sticked affixed indicating the correct battery is fitted. It looks like this:

Fortunately, changing the battery is easy to do. The Pa3X was designed so that users could easily replace batteries anytime themselves and the instructions on how to do this are on page 266 of the owner’s manual and also included in the new Battery pack. The battery can be changed by you. However because this is done at your own risk, if you feel uncomfortable or nervous about changing the battery, it can be changed by your Korg Pa3X dealer or authorised service centre.

We will be despatching replacement batteries to all Korg distributors in mid May. Until the replacement batteries are available, we strongly recommend that you remove the existing battery from your Pa3X because its main purpose is to speed up the start time. The battery does not affect any other aspect of the performance of the keyboard. With the battery, the Pa3X starts in under a minute. Without the battery start‐up time is between 2 and 3 minutes depending upon the amount of USER PCM installed. So you can keep performing with and using your Pa3X without the battery.

We need ALL replaced batteries returned. So if your dealer or distributor supplies a battery to you, they will ask you to return the replaced battery. (If they replace them in the store or at our authorized service centers, this process will be even easier and quicker.)

What you should do:

1. Remove the battery from your Pa3X according to the instructions on page 266 of your owners’ manual.
2. Ensure you have the serial number of your Pa3X.
3. Contact customer service at either the dealer who sold you your Pa3X or your local Korg distributor. If you do not know who your distributor is, please refer to: http://www.korg.co.jp/English/Distributors/index.html
4. Your distributor may have a notice on their website explaining what to do to exchange the battery in your Pa3X, so check their website first.
5. Arrange with your distributor how to exchange the battery for your Pa3X.
6. Please remember to return the old Pa3X battery to your dealer or Korg distributor (whoever suppled you with the new battery).

We apologise sincerely wish for all the inconvenience that this will cause you but wish to assure you that the likelihood of any users experiencing a problem is extremely remote.

OK Serial Numbers: 76 key and 61 key.

All Pa3X 76 produced from April 2012 (serial numbers starting from 5108 as the last four digits) plus the following serial numbers for Pa3X 76 fixed before leaving the factory:
3144, 3145, 3147, 3148, 3149, 3150, 3151, 3215, 3218, 3219, 3220, 3221, 3222, 3223,
3224, 3225, 3229, 3249, 3250, 3251, 3252, 3253, 3254, 3255, 3256, 3257, 3258, 3259,
3260, 3261, 3262, 3263, 3264, 3265, 3266, 3267, 3268, 3269, 3270, 3271, 3272, 3273,
3274, 3275, 3276, 3277, 3278, 3279, 3280, 3281, 3282, 3283, 3284, 3285, 3286, 3287,
3288, 3289, 3290, 3291, 3292, 3293, 3294, 3295, 3296, 3297, 3298, 3299, 3300, 3301,
3302, 3303, 3304, 3305, 3306, 3307, 3308, 3309, 3310, 3311, 3312, 3313, 3314, 3315,
3316, 3317, 3318, 3319, 3320, 3321, 3322, 3323, 3324, 3325, 3326, 3327, 3328, 4189,
4190, 4191, 4192, 4725, 4728, 4738, 4739, 4740, 4741, 4742, 4743, 4744, 4745, 4746,
4748, 4753, 4761, 4763, 4764, 4765, 4766, 4767, 4768, 4769, 4770, 4771, 4772, 4781,
4789, 4931, 5003, 5008, 5030, 5031, 5032, 5033, 5034, 5035, 5036, 5037, 5038, 5039,
5040, 5041, 5042, 5043, 5044, 5045, 5046, 5047, 5048, 5049, 5050, 5051, 5052, 5053,
5054, 5055, 5056, 5057, 5058, 5060, 5061, 5062, 5063, 5064, 5065, 5066, 5067, 5068.
5069, 5070, 5071, 5072, 5073, 5074, 5075, 5076, 5077, 5078, 5079, 5080, 5081, 5082,
5083, 5084, 5085. 5086, 5087, 5088, 5089, 5090, 5091, 5092, 5093, 5099, 5100, 5101,
5103, 5104, 5105, 5106, 5107,

All Pa3X 61 produced from April 2012 (serial numbers starting from 5380 as the last four digits) plus the following serial numbers for Pa3X 61 fixed before leaving the factory:
5043, 5044, 5045, 5046, 5047, 5049, 5050, 5051, 5158, 5162, 5195, 5202, 5203, 5205,
5207, 5208, 5209, 5210, 5211, 5281, 5282, 5285, 5286, 5287, 5288, 5289, 5290, 5291,
5292, 5293, 5294, 5295, 5296, 5309, 5310, 5311, 5312, 5313, 5314, 5315, 5316, 5317,
5318, 5319, 5320, 5321, 5322, 5323, 5324, 5325, 5327, 5328, 5329, 5331, 5347, 5367,
5368, 5369, 5370, 5371, 5372, 5374, 5375, 5376, 5378, 5379

KORG INC.

面包

大哥n年不見你，一來就是“大消息”。國內報告，除了korg pa3x電池問題外，目前沒有聽到任何關於其他方面的消息。我自用的kkorg sv-1 73均沒有出現上述你所提到的情況。但有個別會員提到korg kronos 88键鍵盤造工欠妥，出現卡鍵。請問北美現狀，全部返修的來回郵費如何處理，詳細的返修進程如何操作？有相關此網上項目網頁查看嗎？官網沒有透露此方面消息，期待佳音。

我爱宋朝

感谢楼主提醒。

无影小快手

哇 看来得慎重些啊

jiongshi

是korg设计的问题？还是中国制造的问题？

飞键

PA3X全部收回？还是只收回电池？~~~·全部收回琴的话估计这个在天朝的代理商很难做到

夫夫

北美返回中国大陆厂家啊，这些korg亏大了   另外 pa3x是意大利生产呗

hi100hi

KORG不管是中国制造还是日本制造，都会有些小毛病，以至于这些问题你要在购买KORG产品时就要默认接受，要把这些毛病当正常看。
    其中最大的问题就是操作按键失灵的问题。从KORG M1时代，一直到现在，从来就没有解决过这个毛病，这其实是个非常好解决并且成本非常低廉的问题（我所用过的KORG琴“无一例外”的更换过微动开关），质量非常好的微动开关在电子市场每个也就5分钱到几毛钱一个，换过就再不会出问题，但KORG从来就没有想吧这个问题做好

还有就是弯音杆的问题，这是个纯机械问题，就是弹簧没有装好而无法复位，我用过的pa50，n364，i3，x3，都出现过弯音杆无法复位问题，但打开琴后，就是弹簧松脱，把弹簧复位的同时用力往里掰下，就再不会出这样的问题
怎么就这样的小问题KORG就不去管管不想解决呢？

还有就是液晶显示屏的问题，多数也都不是大毛病，液晶本身几乎清一色的没毛病，出问题时基本是背光灯坏掉

以上问题都是我在实际使用中发生在我自己身上的事情，绝无半点道听途说，还好我的动手能力强，碰到这些问题，我就自己解决了